Office Lines

Business Lines1300 & 1800 Numbers13 Numbers

Business Lines

Most businesses have telephone lines serving one of the main contact points for their customers. We have the ability to take over your existing lines from your current provider or connect new lines for your business. CUBE Voice & Data also specialises in understanding your business needs and providing an upgrade path for capacity increase and future expansion by migrating your current services to a better suited line type.

PSTN (Analogue) – A basic telephone line delivered on copper wires carrying analogue voice services. PSTN lines are most commonly found in residential properties and smaller businesses with low call volumes and may be operated without a complex phone system setup. These lines are generally required to deliver an ADSL 2 service to many premises around Australia. Another benefit of a PSTN line is that it is unaffected by power outages and can still be operated during a failure (providing the handset connected does not require power).

ISDN (Digital) – Integrated Services Digital Network (ISDN) is designed to allow digital transmission of voice and data over ordinary telephone copper wires, resulting in potentially better voice quality than an analogue service. ISDN Lines can be found in small businesses but more likely found in Medium to Large Businesses for greater capacity, call management and additional features such as transferring calls externally from your office to an employee’s mobile.

SIP (VoIP) – Session Initiation Protocol (SIP) is a signalling protocol for Internet Telephony and therefore requires an internet connection to function. SIP can be used for audio, videoconferencing and call routing to be deployed over IP networks. SIP services are not affected by telephone exchange boundaries but do require power and a reliable internet service to function.

CUBE Voice & Data through careful analysis of your current business set up combined with an understanding of your future business needs, can design a customised solution for your organisation. Our solutions utilise single or combination of these technologies to ensure a robust, efficient and overall reliable communications environment.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements. To request a call back, contact us HERE.

1300 & 1800 Numbers

CUBE Voice & Data offers a complete inbound voice solution that includes local, national, international and fixed to mobile services, via an extensive and proven network.

Our network provides premium quality inbound (1300/1800) services; which offer the power of a single national number, more efficient call routing and significant cost advantages.

We cater for all configurations, from a single answer point to complex solutions with national call routing and multiple answer points.

CUBE Voice & Data can also request ‘special numbers’ for your business. These special numbers may be used by individuals/businesses to make contact phone numbers more memorable when they can be translated into phonewords e.g., 1300 PLUMBER (1300 284 533) or are patterned numbers such as our 1300 884 884.

1300 and 1800 Numbers are very popular among businesses of all sizes as they are very economical to operate.

Your Business Benefits:

  • Establish a Professional Profile.
  • Promote a National Image.
  • Single Number Presence.
  • Virtual Number, Easy To Relocate.
  • Track Effectiveness Of Marketing.
  • Increase Ad Response.
  • Improve Customer Experience.
  • Flexible Call Routing Options.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

13 Numbers

CUBE Voice & Data offers a complete inbound voice solution that includes local, national, international and fixed to mobile services, via an extensive and proven network.

Our network provides premium quality inbound 13 services; which offer the power of a single national number, more efficient call routing and significant cost advantages.

We cater for all configurations, from a single answer point to complex solutions with national call routing and multiple answer points.

CUBE Voice & Data can also request ‘special numbers’ for your business. These special numbers may be used by individuals/businesses to make contact phone numbers more memorable when they can be translated into ‘phonewords’ e.g., 13 CATS (13 2287) or are patterned numbers such as our 1300 884 884.

13 Numbers are more popular among large businesses with national presence as they are easier to remember but more expensive to operate.

Your Business Benefits:

  • Establish a Professional Profile.
  • Promote a National Image.
  • Single Number Presence.
  • Virtual Number, Easy To Relocate.
  • Track Effectiveness Of Marketing.
  • Increase Ad Response.
  • Improve Customer Experience.
  • Flexible Call Routing Options.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

Internet Solutions for your Business

NBNADSL 2Mid-Band EthernetWireless EthernetHosting - Email, Domain & WebVPN

NBN Business Solutions

Cube Voice & Data can help you find a hassle-free solution with competitive prices for NBN.

The NBN is a fibre-based broadband network giving Australian residents and businesses access to high-speed Internet services.

It is real, it is happening and the roll-out will continue until at least 2021.

Connecting to the NBN may provide the following benefits for your business:

Faster internet speeds
Email; VoIP applications; video-conferencing; Cloud Services, uploading/downloading, sending/receiving, accessing files online, e-commerce, online applications, and communication with staff and customers etc will all improve significantly.

Cheaper for rural businesses
Internet costs will be cheaper, access will be improved and speeds will be faster.

More efficient retail operations
For retailers, the NBN offers opportunities to establish a faster, more efficient online shopfront.

Increased competition
Australian businesses can access international suppliers and customer sites faster plus send & receive files almost instantly.

Small to medium business’s will no longer need to pay for high-end business grade Internet services, when they are not required. NBN suppliers, such as Cube Voice & Data can supply better solutions based on your requirements, for all of your IT systems including cloud, data, voice and phone systems etc.

We hear from many businesses who may not realise the magnitude of what moving their systems over to the NBN means. It is inevitable – at some point over the next 4 years, your business will HAVE to move over to the NBN. This can possibly be a fairly complex process, depending on the size of your business or the complexity of the systems you have. It might also involve a number of suppliers such as the manufacturer of your phone system, the supplier of your phone system and your telecommunications provider.

Cube Voice & Data take this hassle & headache away by managing the process for you. As a Managed Service Provider we are your single point of contact – saving you time, money and frustrations. Our team of skilled engineers allows you to focus on your business and your employees, while we manage the integration of all of your existing voice, data and communication services.

Cube Voice & Data does not have a huge corporate structure, so our overheads are low, allowing us to provide this service at low cost.

We can provide you with the best solution, using multiple carriers across the various services that you’ll need. That means that we don’t use one single carrier, it means we use many, so we can provide solutions to your requirements, without having to fit you into the limitations of one single carrier.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

ADSL2 Business Solutions

What can we say about ADSL2 other than, it is Fast & it’s Cheap!

Your small to medium-sized business can run very productively, and cost-effectively when it is online with ADSL2. Even with numerous computers running simultaneously, you should not experience any issues with downloading or experience infinite spinning pin-wheels or general lag due to speeds up to 24 Mbps.

Cube Voice & Data can provide your SMB with ADSL2 from any number of carriers, because we are not aligned with any single carrier.  So depending on what your business requires, we can scale up or scale down to suit your changing needs.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

Mid-Band Ethernet

Mid-Band Ethernet (MBE) is blisteringly fast and reliable. It achieves its high speeds by bonding up to eight copper pairs into a powerful and resilient network connection.

It is ideal for businesses which run multi-site networks to multiple offices, off-site back ups, Virtual Private Networks (VPN), web-based applications or hosted voice systems.

It can keep your business consistently online, because if one of the copper pairs fail, the remaining pairs continue to provide connectivity.

It provides equal upload and download speeds (symmetrical services which can be up to 80Mbps), which are becoming increasingly important to businesses and are critical for Cloud services.

In some cases, ADSL2 is not readily available to your business without large up-front construction costs and lengthy lead-times, so Mid-Band Ethernet can be the better solution.

Cube Voice & Data can implement MBE for your business by leveraging the copper infrastructure that already exists, minimising connection costs and lead-times. If you don’t have a copper infrastructure, or you are moving premises – you may like to consider Wireless Ethernet.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

Wireless Ethernet for your Business

Wireless Ethernet is the wireless counterpart to Mid-Band Ethernet, which is also the standard for local networks. Some organisations don’t have the luxury of a physical connection due to remote locations or old, congested DSL exchanges.

Cube Voice & Data can deliver speedy, reliable Internet, wirelessly to your business regardless of where you are situated.

The are many benefits of having a Wireless Ethernet connection:

    • There are no cables – connection is via the air, so no disturbances.
    • Installation is fast – can be hours or days, as opposed to months
    • Symmetrical – identical upload & download speeds (necessary when utilizing a range of application like video conferencing, cloud-based applications, VoIP etc.
    • Flexible – so upgrades are easy & temporary sites can access it.
    • Accessibility – multiple locations can easily connect.

Getting Started & Next Steps

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

HOSTING: Email, Domain and Web

Cube Voice & Data offers 3 types of hosting for your small to medium business.

  1. Email Hosting
  2. Domain Hosting
  3. Web Hosting

1. Email Hosting

The Cube Voice & Data range of email hosting products allows to manage all of your Office 365 services through a single web-based admin centre, install Office on PC or Mac desktops with a click, and protect your small, medium or large business with high security features and automatic backups. It’s not hard to make a great impression with business-grade email and calendars, HD video conferencing, access to share and update documents and instant messages all from the office, on the road or at home from any compatible device.

It’s the Office you know and love, plus extra tools to help you work better individually or within a team, so you can get more done—anytime, anywhere.

Level One:
Cube Mail Starter
50MB Storage
POP3 Access
Level Two:
Cube Mail Enhanced
50GB Mailbox Storage
POP3 / IMAP / Active Sync
Email Protection:
SPAM/Virus Protection
OneDrive for Business – 1TB
Level Three:
Cube Mail Enterprise

50GB Mailbox Storage
POP3 / IMAP / Active Sync
Email Protection:
SPAM/Virus Protection
OneDrive for Business – 1TB
Access to Full Suite of Office 2016 Desktop Products

2. Domain Hosting

3. Web Hosting

GETTING STARTED & NEXT STEPS

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.

Virtual Private Network

Many Cube Voice & Data clients who have small to medium business’s have engaged VPN as a means to protect their privacy online, secure their employees browsing sessions, and get unrestricted access to geo-blocked content or websites that are otherwise blocked or censored due to region-restrictions, for example China has strict regulations.

Virtual Private Network (VPN) is a network connection within a network, which enables users to create a secure connection over the public Internet to private networks at a remote location. So you may have a travelling employee who is in a different state, who is able to access your private network, by utilizing the internet via your VPN.

Why choose Cube Voice & Data for your VPN?

  • We tailor the best solution for your business, based on your requirements.
  • We implement your best solution with a carrier that fits within your needs (not their limitations).
  • We provide on-going management & maintenance of firmware and routers.
  • We provide person-to-person customer service right here in Newcastle.

Businesses (small, medium or large) that have people working remotely or travelling frequently, benefit largely with a VPN.  Put simply, a VPN is the utilization of a network already provided by the internet. The Internet infrastructure acts as the network for remote employees to access their corporate systems. 

Businesses, these days, have a far greater need for tight security. This high level of security is achieved by creating a VPN (virtual private network) on top of the normal internet connection. This type of connection allows for greater security and encryption, allowing only authenticated users to access the network, stopping any data transfers from being un-intercepted.

VPN technology utilises a variety of features, such as certified connections, tunnelling protocols, data encapsulation and data encryption and provides a secure connection to protect identity and connection to private networks. With VPN all of your data, voice, and video traffic travels through a secure virtual tunnel between the client’s device (host) and the VPN provider (Cube Voice & Datas) servers, encrypting the information as it is transferred.

Small to medium businesses as well as large corporate businesses can benefit from enabling VPN technology. If your business has frequent travelling or remote employees and/or needs site-to-site access with (or without) remote offices or requires a secure dial-up connection, then it might be worth considering a VPN.

Finally, there can be a substantial cost savings when utilizing a virtual private network due to its scalability.  The features & benefits of using a VPN are:

  • Extends geographical connectivity
  • Improves productivity
  • Improves security
  • Reduce transit time and transportation costs for remote users
  • Reduce operational costs versus traditional WAN
  • Simplify network topology (directly connected hosts).
  • Provides global networking opportunities
  • Provides broadband networking compatibility
  • Provides faster ROI than traditional WAN
  • Provides telecommuter support

GETTING STARTED & NEXT STEPS

Talk to one of Cube Voice & Data’s ICT experts today on 1300 884 884.
We can provide a FREE cost analysis on your current system and/or an obligation-free assessment of your business’s IT requirements.

To request a call back, contact us HERE.